To help you get your questions answered, Assembly member Anna Brawley created a helpful FAQ. For further questions, visit www.muni.org

Street Maintenance

I’m having issues with a specific street in my neighborhood.”

- Drainage related, like ice over a stormwater drain? Gravel or debris in the road? Call (907) 343-8277 and report it to a dispatcher.
- Is it a bigger problem, like a crumbling road section or potential construction project? Talk with the Project Management & Engineering by calling (907) 343-8135.
- See the existing projects at PM&E Project Center Reporting Dashboard
- Snow Removal? Visit the Snow Hub for resources and updates.

Pot Holes

“What can I do about this pothole at (location)?”

- Call the Municipality’s pothole hotline at 343-MEND (907-343-6363), or use the online tool #ANCWorks to report the location

“People are driving too fast on my street! What can we do?”

“How do I address a tax related matter?”

- You can contact the Municipal Tax Office at (907) 343-6650 or visit the Treasury website (Property taxes, Fines, Program Taxes).

“If I have a public safety issue, who should I contact?”

- Police: Emergency (911) and Non-Emergency (311)
- Fire Department: Emergency (911) and General Contact Info (907-267-4900)
- Health Department: Main Contact (907-343-6718); Visit the department’s website for info on Clinics, Animal Control, Environmental Health, and more

“Who do I call if there is a nuisance property or unsafe building?”

- Code Enforcement/Abatement deals with private property
- Call Code Enforcement: (907) 343-8301
- You can also report on #ANCWorks, and search for prior reports or violations for that address online.
- If it’s a safety issue (criminal activity at the property), contact Anchorage Police Department
- The Municipality maintains a Vacant & Abandoned Property registry, and Foreclosures registry

“I’m thinking of doing (XYZ improvement) to my home. Where should I start?” (or) “Help, I’m having problems with my permits!”

- For people starting new projects, recommend contacting Planning, they can talk through options.

“What do I do if I have a park or recreation facilities question?”

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